Remove users

This feature is intended for permanently and irreversibly deleting user accounts from your Ondsel Lens instance to comply with users’ request.

What gets redacted

• User fields: email, name, username, password → set to <REDACTED>
• Personal organization: name, slug, description → set to <REDACTED>
• Username and email become available for new registrations

What gets deleted

• Default workspace and its root directory
• Default model file (if present)
• Notifications and org secondary references
• Keywords references

What gets preserved

• User _id (record remains with redacted data)
• Subscription details (tier set to deleted, state set to closed)

Limitations

• Only works on “mostly empty” accounts
• Fails if user has:
  • Membership in other organizations
  • More than one workspace
  • Files in root directory (other than default model)
  • Subdirectories in root directory
  • Paid subscription (Peer or Enterprise tier)

How to remove a user

1. Use the Admin Search page to find user ID and email address
2. Open the dashboard and click on Remove User

3. Enter the Internal User ID
4. Enter the Email Address
5. Click Delete to proceed
6. Review results in the output panel